Information technology and
information systems change the way organizations operate. and adapt to
technological changes.
4.1
Describe how information
technologies improves business processes
4.1.1
Identify
types of information system (IS)
a.
Office Information System (OIS)
b. Transaction Processing System
c.
Management Information System
d.
Decision Support System
e. Executive Support System
4.1.2
Identify the enterprises
application system
a. Enterprise Resource Planning Systems
b.
Supply Chain Management Systems
c.
Customer Relationship
Management Systems
d. Knowledge Management Systems
4.1.3
Identify functional business systems
a.
Accounting And Finance
b.
Human Resources
c.
Engineering or Product Development
d. Manufacturing
e.
Marketing
f. Sales
g.
Distribution
h.
Customer Service
i.
Information Technology
4.2
Identify the people in information systems
4.2.1
Describe roles of people in the
design, development and use of information systems
4.2.2
Describe the importance of
where the information-systems function is placed in an organization
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